hbajee Terms & Conditions

1. Acceptance of Terms

By accessing hbajee.bar or any associated mobile-optimised URL, creating an account, logging in, making a deposit, or placing a wager of any kind, you ("the Player") confirm that you have read, understood, and irrevocably agree to be bound by these Terms & Conditions, along with hbajee's Privacy Policy, Responsible Gaming Policy, and any additional game-specific rules or promotional terms published on the platform from time to time. If you do not agree to these Terms, you must immediately cease all use of hbajee.

hbajee reserves the right to amend these Terms at any time. Amendments will be published on this page with an updated effective date. Continued use of the platform following any amendment constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically.

2. Eligibility and Age Verification

Access to hbajee is restricted to players who meet all of the following criteria:

• You are at least 21 years of age. This is a strict minimum — no exceptions are made.
• You are accessing hbajee voluntarily and solely for personal entertainment purposes.
• You are not acting on behalf of any third party, business, or organisation.
• You are not a resident of any jurisdiction where online gambling is explicitly prohibited by local law.
• You have not previously had an hbajee account suspended, closed, or terminated for a breach of these Terms.

hbajee reserves the right to request identity documents, proof of age, proof of address, and payment method verification at any point in the account lifecycle. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and the withholding of pending withdrawals pending investigation. Documents accepted for age verification include a valid National ID Card (NID), passport, or birth registration certificate issued by a Bangladeshi authority.

3. Account Registration

Each individual player may register and maintain exactly one (1) hbajee account. Opening multiple accounts — whether in your own name or using alternative personal details — is strictly prohibited. hbajee employs automated and manual detection systems to identify duplicate accounts. Where duplicate accounts are identified, all associated accounts will be suspended, bonus balances will be voided, and real-money balances may be withheld pending a full review.

You must provide accurate, truthful, and up-to-date information during registration. This includes your full legal name, date of birth, mobile number, and any payment account details you link to your hbajee profile. hbajee is not liable for any loss arising from incorrect registration data provided by the Player. It is the Player's responsibility to update their account details promptly if any information changes.

hbajee accounts are for the personal use of the registered account holder only. You must not allow any other person to access or use your account. You are solely responsible for all activity conducted through your hbajee account, regardless of whether that activity was authorised by you.

4. Account Security and Login Credentials

You are responsible for maintaining the confidentiality of your hbajee login credentials, including your username and password. hbajee strongly recommends choosing a unique, strong password that is not used on any other platform. You should never share your login credentials with any third party.

If you suspect that your hbajee account has been accessed without your authorisation, or if you become aware that your credentials have been compromised, you must contact hbajee support immediately at [email protected]. hbajee is not liable for losses arising from unauthorised account access where the Player failed to take reasonable precautions to protect their credentials or failed to report a compromise promptly.

hbajee will never ask you to provide your full password via email, chat, or any other communication channel. Any communication purporting to be from hbajee that requests your password should be treated as fraudulent and reported to support immediately.

5. Deposits and Payment Methods

hbajee accepts deposits in Bangladeshi Taka (৳) via the following approved payment channels: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The minimum single deposit amount is ৳500. Maximum deposit limits may apply and will be communicated within the platform's cashier section.

All deposits must originate from a payment account held in the Player's own name. Deposits made from third-party accounts will be returned to the source where technically possible, and the Player's account may be suspended pending investigation. hbajee does not accept deposits made using credit facilities, loans, or funds belonging to another person.

Deposits are generally credited to the Player's hbajee account balance in real time or within a few minutes, depending on the payment method used. hbajee is not responsible for delays caused by the Player's bank or mobile financial service provider. If a deposit does not appear in your account within 30 minutes, please contact support at [email protected] with your transaction reference number.

6. Withdrawals

Players may request withdrawals of real-money balances (excluding uncleared bonus funds) at any time, subject to the following conditions:

• The Player's account must be fully verified, including identity and payment method verification.
• The minimum withdrawal amount is ৳1,000. Requests below this threshold will not be processed.
• Withdrawals must be made to the same payment method used for the most recent deposit, up to the deposited amount. Any excess balance may be withdrawn via an alternative approved method.
• hbajee targets processing of all verified withdrawal requests within 24 hours during normal operating conditions. Actual receipt of funds depends on the speed of the recipient payment provider.
• hbajee reserves the right to carry out additional verification checks before processing any withdrawal. This may extend the processing time but will not unreasonably delay legitimate withdrawal requests.
• Withdrawals of bonus-derived winnings are subject to the wagering requirements specified in the applicable promotion terms. Attempting to withdraw bonus funds before meeting wagering requirements will result in the bonus portion being voided.

7. Bonuses and Promotions

hbajee offers a range of bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and conditions that will be published alongside each offer. General rules applicable to all hbajee bonuses include the following:

• Bonuses are available to verified players aged 21 and above only.
• Each bonus offer may only be claimed once per player, per household, and per device, unless explicitly stated otherwise.
• Bonuses carry wagering requirements that must be fulfilled before any associated winnings can be withdrawn. The applicable wagering multiplier will be stated in the offer terms.
• hbajee reserves the right to withdraw or modify any bonus offer at any time and without prior notice, provided that such changes do not affect bonuses already accepted and in progress.
• Any attempt to abuse the bonus system — including but not limited to creating duplicate accounts, exploiting software errors, or placing offsetting bets to guarantee profit regardless of outcome — will result in the bonus being voided and may lead to permanent account closure.

8. Betting Rules and Game Conduct

All bets placed on hbajee are subject to the specific rules for each sport, market, or game type. It is the Player's responsibility to read and understand the applicable rules before placing any bet. In the event of a dispute about the outcome of a bet, hbajee's decision, made in good faith based on available data and official results, shall be final.

hbajee reserves the right to void any bet where there is reasonable evidence of the following: a software or pricing error; corruption, match-fixing, or result manipulation; use of automated betting software (bots) or artificial intelligence tools; or where a bet was placed after the event outcome was already known.

For cricket betting specifically — including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures — live in-play markets are subject to delayed settlement where official results have not yet been confirmed. In-play odds are generated in real time and may be suspended at the platform's discretion during critical passages of play.

9. Responsible Gaming

hbajee is committed to promoting responsible gaming for all Bangladesh players. The platform provides a suite of self-management tools including deposit limits, session time reminders, cool-off periods, and self-exclusion options. Players are encouraged to make full use of these tools to ensure that their use of hbajee remains a form of entertainment rather than a source of financial or emotional distress.

If you believe that you or someone close to you may have a gambling problem, please visit hbajee's Responsible Gaming page for guidance and support resources. You may also contact hbajee support directly at [email protected] to request immediate self-exclusion or account cooling-off. hbajee takes all responsible gaming requests seriously and will act on them promptly.

10. Intellectual Property

All content on hbajee, including but not limited to text, graphics, logos, game assets, software code, and database structures, is the intellectual property of hbajee or its licensed suppliers and is protected by applicable intellectual property law. You may not copy, reproduce, distribute, publish, or create derivative works from any hbajee content without prior written permission from hbajee. Game titles and logos are the property of their respective developers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.

11. Limitation of Liability

hbajee provides its platform and services on an "as is" and "as available" basis. While hbajee makes every reasonable effort to maintain continuous, error-free service, we do not guarantee uninterrupted access and are not liable for losses resulting from platform downtime, technical failures, internet connectivity issues, or events beyond our reasonable control.

To the maximum extent permitted by applicable law, hbajee's total liability to any Player for any claim arising from use of the platform shall not exceed the net deposits made by that Player in the 30 days preceding the event giving rise to the claim. hbajee is not liable for indirect, consequential, or punitive losses of any kind.

12. Privacy and Data Protection

hbajee collects, stores, and processes personal data in accordance with its Privacy Policy. By registering an hbajee account, you consent to the collection and use of your personal data as described in that policy. hbajee uses industry-standard 256-bit SSL encryption to protect data transmitted between your device and hbajee's servers. hbajee does not sell personal data to third parties for marketing purposes.

13. Account Closure and Termination

Players may request account closure at any time by contacting [email protected]. hbajee will process closure requests within a reasonable timeframe and will return any verified real-money balance to the Player via their registered withdrawal method, subject to standard verification requirements.

hbajee reserves the right to suspend or permanently close any account, with or without prior notice, where there is reasonable evidence of a breach of these Terms, fraudulent activity, money laundering, match-fixing involvement, or any other conduct that hbajee reasonably considers to be harmful to the integrity of the platform or the interests of other players. In cases of confirmed fraud or Terms breach, outstanding balances may be withheld pending investigation and legal review.

14. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising from or relating to these Terms or your use of the hbajee platform shall first be referred to hbajee's customer support team at [email protected] for informal resolution. hbajee is committed to resolving disputes fairly and transparently, and will respond to all formal dispute submissions within 10 business days.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact hbajee's support team. Our email address for all account and legal queries is [email protected]. Please note that this email address is for written correspondence only — it is not a clickable link. Response times are typically within 24 hours during standard Bangladesh business hours (BST, UTC+6).